If your problem relates to the creation or unlocking of an account please contact your Route representative from the list below.
| Route | Dashboard Representative | Contact Details |
|---|---|---|
| Eastern | Eleanor Halpin, or Johanna Grant, or Jose Villamarin | Eleanor.Halpin@networkrail.co.uk Johanna.Grant@networkrail.co.uk Jose.Villamarin@networkrail.co.uk |
| London North Western | Simon Bishop, or Claire Biggs, or David Murphy, or Ismail Bharucha | Simon.Bishop2@networkrail.co.uk Claire.Biggs@networkrail.co.uk David.Murphy4@networkrail.co.uk Ismail.Bharucha@networkrail.co.uk |
| Scotland | Chris Walker | Christopher.Walker2@networkrail.co.uk |
| Sussex | Joel Malveiro, or Tom Brodrick | Joel.Malveiro@networkrail.co.uk Tom.Brodrick@networkrail.co.uk |
| Kent | Richard Newell, or Richard Crew | Richard.Newell@networkrail.co.uk Richard.Crew@networkrail.co.uk |
| Wales | Kathryn Brooke | Kathryn.Brooke@networkrail.co.uk |
| Wessex | Charlotte Prommel | Charlotte.Prommel@networkrail.co.uk |
| Western | Leslie Hatfield | Leslie.Hatfield2@networkrail.co.uk |
| Network Rail Centre | Patrick Chandler | Patrick.Chandler@networkrail.co.uk |
| For server down issues | Dashboard Helpdesk | DashboardSupport@jacobs.com |